Terms of Service

01 Acceptance of Terms

By accessing or using the website at stacknest.app ("Website") or engaging StackNest for analytics consulting services ("Services"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, please do not use our Website or Services.

02 Description of Services

StackNest provides custom analytics consulting and development services, including:

• Design and development of custom business intelligence dashboards
• Data pipeline architecture and implementation
• Integration of third-party data sources (CRM, ad platforms, call tracking, web forms, etc.)
• Automated reporting systems
• Ongoing analytics support and maintenance

The scope, timeline, and pricing of each engagement are defined in a separate Service Agreement signed by both parties prior to commencement of work.

03 Use of the Website

You may use this Website for lawful purposes only. You agree not to:

• Use the Website in any way that violates applicable laws
• Attempt to gain unauthorized access to any part of the Website or its infrastructure
• Transmit spam, malicious code, or harmful content via contact forms
• Scrape, crawl, or harvest data from the Website without prior written consent
• Impersonate any person or entity, or misrepresent your affiliation

04 Client Engagements

All professional services engagements are governed by a separate written Service Agreement.

StackNest reserves the right to decline any project at its sole discretion.

05 Intellectual Property

Website content: All content on this Website is the property of StackNest and is protected by copyright and intellectual property laws.

Client deliverables: Upon receipt of full payment:

• Custom dashboards, pipelines, and documentation become the property of the client
• StackNest retains the right to use general methodologies in future projects
• StackNest does not retain access to client data or systems after project completion unless explicitly agreed

Prior to full payment, all deliverables remain the property of StackNest.

06 Data Access & Security

When engaged for client projects, StackNest may be granted access to client data systems. We commit to:

• Accessing only data necessary to deliver the agreed services
• Using client data exclusively for the purposes defined in the Service Agreement
• Not sharing client data with third parties without explicit written consent
• Following industry-standard security practices for data handling
• Revoking all access credentials upon project completion or contract termination

07 Payment Terms

• A deposit (typically 50%) is required before work begins
• Remaining balance is due upon project completion and client sign-off
• Invoices are payable within 14 days of issuance unless otherwise agreed
• Late payments may incur interest at a rate of 1.5% per month
• Work may be paused on projects with overdue invoices exceeding 30 days

All prices are in USD unless otherwise specified.

08 Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. Confidentiality obligations survive termination of the engagement for a period of 3 years.

Confidentiality obligations do not apply to information that: is publicly available, was already known to the receiving party, is independently developed, or must be disclosed by law.

09 Disclaimers

Analytics dashboards and reports are based on data provided by client systems and third-party APIs. StackNest does not guarantee the accuracy or completeness of underlying data from external sources.

10 Limitation of Liability

To the maximum extent permitted by law, StackNest shall not be liable for indirect, incidental, or consequential damages, including loss of profits or business opportunities arising from use of our services.

StackNest's total liability for any claim shall not exceed the total fees paid by the client for the specific project giving rise to the claim.

11 Indemnification

You agree to indemnify and hold harmless StackNest from any claims, damages, and expenses arising from your use of the Website in violation of these Terms, or from your breach of any representation or warranty in the Service Agreement.

12 Termination

Either party may terminate a client engagement by providing written notice as specified in the Service Agreement. Upon termination:

• All outstanding invoices for work completed become immediately due
• StackNest will deliver all completed work products to the client
• StackNest will revoke access to all client systems within 5 business days
• Confidentiality obligations remain in effect per Section 8

13 Governing Law

These Terms shall be governed by the laws of the State of Illinois, United States. The parties agree to first attempt resolution through good-faith negotiation; if unresolved within 30 days, disputes shall be submitted to binding arbitration in Cook County, Illinois.

14 Changes to These Terms

StackNest reserves the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

15 Contact